F A Q s

What's Shipzilla USA?

Shipzilla is an online platform that links customers with transporters in order to provide a transportation service that is affordable, efficient and rapid.

How Shipzilla USA works?

* The customer requests a quote.
* The customer fills in all required information,
* Quotes arrive on page and email.
* The customer compares quotes and accepts the preferred transporter.
* The customer pays Shipzilla"s deposit.
* The customer provides pick up and delivery addresses and names and telephone contact numbers at pick up and delivery locations.
* The selected transporter will immediately contact the customers to schedule a pick up.

Is Shipzilla USA a transportation company?

No. We bring together customers and transporters and this is the exclusive service we provide.

How are Shipzilla USA fees determined?

According to the type of vehicles, boats, RVs and heavy equipment to be transported and distances between pick up and delivery locations. We strive to keep our fees very affordable for our customers.

Are Shipzilla USA fees refundable in case of pick up cancellation?

Yes. Fees are fully refundable in case of pick up cancellation. In general fees are refundable if the request for refund complies with our Terms and Conditions .

How do I pay Shipzilla USA fees?

Shipzilla USA accepts all major credit cards. Before placing your order please confirm with your credit card that there are enough funds to cover your fees .

Does Shipzilla arranges shipments to Puerto Rico, Hawaii and Alaska?

Yes. We arrange transportation from the pick up site and delivery to the pier by our dispatched carrier.